Sometime we
will get an error while restarting the BI server like, Admin server port is
being used by another process, and because of this we won’t be able to
restart the BI server.
There can be
many reasons behind of this issue. Sometime Admin port or BI analytics ports
are being blocked and Admin server is not able to access the same. Or sometime
If someone is trying to access BI EM/Console/Analytics page during the restart
of BI server, that time also we will end up with this kind of issue.
Anyway we can
solve this issue by two different ways.
1. We can restart the entire BI application
server so that locked ports will be released and then try to restart the BI
server, it should pass through.
2. To avoid the application server restart
we can kill the specific process where these ports are running on.
a. To find the process ID (PID) for a
specific port, type the below command on putty session.
netstat -p -nlp|grep 7001
b. Once you get the PID then kill the
process using below command.
Kill -9 12306
c. Now try to restart the BI server. Hope
it will solve your issue.
Enjoy and stay well!!
J
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